Using Facebook or other social media for debt collection.
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A recent trend in the credit and collections industry is using social media sites as a way to track down and contact debtors. As more and more people turn to social media sites to keep friends and family abreast of what is happing in their lives, increasingly other industries are finding ways to make use of this information, wether it be advertising, or collecting an unpaid bill. If you are considering weather or not to add social media to your in-house collection efforts consider the following information often obtained through social media sites,
- New job information
- New home purchase
- If the customer has recently moved
- Are they able to afford vacation or new toys?
It is quick, easy, and best of all free.